Support and dispatch

Direct lines for working growers

Orders dispatch within 24 business hours from our warehouse. Weekday support lines are staffed by experienced growers ready to assist with tool specifications and soil recipes.

24 hrs

Dispatch window

4 hrs

Max email response

Mon-Fri

Grower support open

Get in touch

Send us your questions

Whether you need advice on tool sizing, soil amendment calculations, or order tracking, our team responds within four business hours.

Operational guarantees

Built to withstand hard ground

Every tool and amendment we ship is backed by clear operational promises.

Trial
Hardware
Dispatch

45-day field trial

Cold-forged metal warranty

Rapid packing protocol

Test any hand tool in your own dirt. If it fails to hold an edge or feels unbalanced in heavy clay, return it without hassle.

Our cold-forged steel tools carry a solid guarantee against bending or snapping under normal garden ground stress.

Orders are picked, securely boxed, and dispatched from our warehouse within twenty-four business hours.